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Resisting the “Down Economy” Bandwagon
By: Patrick Lencioni
I t seems like we’ve been preparing for this current recession for the past
two or three years, constantly predicting it and staving it off as long as we
could, all the while listening to the media tell us that it was just around
the corner. And now that it’s here, we’re witnessing a new media-inspired
cottage industry building up around the “down economy” and the bad times
that are upon us and that lie ahead.
Every news story seems to have the addendum “in a bad economy” attached
to it. I suspect that soon there will be a new “Recession Barbie” doll on toy
store shelves, complete with a frown on her face and a copy of the job listings
from the newspaper in her hands.
Well, so far I’ve resisted jumping onto the “down economy” bandwagon,
not wanting to contribute to any self-fulfilling prophecy or culture of
victimization that can make a bad situation worse. But after numerous
requests, I’ve agreed to share my own perspectives about how leaders can
survive and even thrive during difficult times.
Ask the Tough Questions
The first thing we have to do is ask ourselves a fundamental question: “Do we
believe things will get better?” If we don’t, if we believe this is the definitive
end to any upside in the economy and that it’s all downhill from here, then
I’m afraid I have no good advice. Aside from moving somewhere that does
have an economic upside.
But most of us would admit that this, too, will rebound. Maybe not the same
way it has in the past. After all, there are some fundamental problems that
we haven’t yet faced. But even in the absence of that, there is a good chance
that we will experience an economic upturn sometime in the not-too-toodistant
future. And if that is the case, our call to action is clear: use this time
to invest in your organization’s future, especially when the investment is not
a financial one.
Invest in the Future
The best place for an investment right now is in the general health of an
organization. I’m talking mostly about improving the functioning of
the executive team, and their clarification of and recommitment to the
organization’s values and purpose. Doing this will require a little time and
energy, but very little money. And it will yield significant returns now, and
even more when the economy rebounds. How?
A wise executive team will take this opportunity during slow times to build
greater trust and behavioral cohesiveness. This will benefit the organization
by minimizing politics and infighting, that are common during difficult times,
and it will allow the team to make better decisions about which programs and
employees need to be retained and which shouldn’t. All of this will allow the
organization to emerge stronger than ever when the economy turns around,
and with a meaningful advantage over competitors.
That’s because most of those competitors will probably flail during down
times, frantically searching for a tactical way to swim upstream and defy the
current, leading to even more frustration and angst than is necessary. In the
end, they’ll simply be more weary and scarred and unprepared.
Clean House
Leaders need to start by ensuring they have hired people who are capable of being
strong team players. Team members should fit the company’s culture,
be committed to the collective goals of the team and be capable of being
genuinely vulnerable and selfless. Front-load the team-building process by
scheduling a meaningful offsite. When a team takes time out from the daily
distractions and interruptions to assess themselves and their behaviors
as a team, they can achieve greater cohesiveness in a relatively short time.
For continued success, teamwork needs to be an ongoing priority and not
just a slogan.
Of course, like so much of the advice that people are repositioning these days
for a “down economy,” none of this is really new. Even during good times
leaders should be investing in the health of their teams. But with so many
shiny opportunities in front of them, they often fail to slow down and do what
it is best for the long-term. Now that there are fewer and fewer of those shiny
opportunities, there is no good excuse. –And that, may turn out to be a good
thing.
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