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Reflect, Refocus,
Refine Your Way To
Success
By: Meni Mancini
Q: I’m hearing so much conflicting advice on how to weather this
recessionary storm that I’m confused! Some say I should take
advantage of the opportunities and expand while others say I should cut
back and consolidate my operations! What’s your take?
A:Despite the challenging times that we’re facing, there are many
opportunities if you choose to look for them. It’s all about
perspective. Avoid allowing yourself to focus on the negative messages you
hear from others; instead, concentrate on your mission and passion. I’ve
included four solid suggestions that can help you decide what’s best for your
business. Remember, it’s your business and you decide what’s best for you.
Good luck!
1. Reflect On Your Core Business And
“Get Back To Basics”
This is a great opportunity to reflect and determine your core business
strategy. Ask yourself, “Have I stayed on course or veered off in too many
directions?” Many companies have tried to do too much instead of focusing on
what it is they do best and improve on what makes them most profitable.
This is also a good time to look at your current spending habits. Eliminate
discretionary spending that doesn’t benefit your top or bottom line. Quite
simply, “Get Back to Basics”. This means taking a realistic look at your
financials so you’re certain your expenditures support your overall business
objectives - today. You may be surprised with what you find.
One of my clients was experiencing significant success and so they decided
to expand their operation. They leased more space, bought new equipment,
and hired additional resources. This was a good strategy based on their
growth trend and expected results. Unfortunately, they experienced a
decrease in revenue because some contracts didn’t materialize, leaving them
in a difficult situation. But this presented an opportunity! I asked them to
examine their spending habits.
What they realized is that they were paying for specialty gourmet coffee
and treats for their employees that weren’t even being consumed because
they preferred the coffee from the local coffee shop. In addition, they were
spending exorbitant amounts of money on a “Cadillac” photocopier that did
much more than they required. Most of the staff didn’t even know how to use
all the features! Further discretionary spending cuts resulted in reclaiming
over five thousand dollars a month in cash flow!
2. Refine Your Process And Stay Alert
Anticipate problems and keep focused on the market and your results before
problems occur. Many companies can get complacent with their service and
product offerings. Now is the time to ensure your company’s focus is on
deepening existing relationships with customers.
Your existing customers are no doubt experiencing similar issues and may
have their own challenges that you can assist them with if you stay alert to
what they need. This may mean that you have to refine your products or
services, to more appropriately assist them.
For example, a business owner who decided to follow this strategy met with
his client and spent time listening to the challenges he was facing. He learned
his client’s project was basically on hold because he was mandated to make
employment cuts. The work was still there but the company’s head count
had to be reduced by 10%. Staying alert and having a solution mindset, the
business owner recommended implanting one of his employees to perform
the tasks that were required. Over time, he was able to hire six new employees
to implant, generating additional revenue for himself while simultaneously
solving his client’s problem.
3. Refocus Your Mindset To Find Cash
Flow Opportunities In Your Business
Have you heard the expression, “Cash is King”? Well now is the time to refocus
your mindset to find hidden cash in your business. For example, due to the
rising costs of material and transportation, it may make sense to reduce your
inventory to further reduce overhead costs and help your immediate cash
flow. Speaking with your suppliers to renegotiate payment terms to extend
your invoice payments or to stage payments can help your short term cash
flow needs. Negotiate and take advantage of discounts available through
payments such as early payments or deposits.
The strategy that is most beneficial to you is based on your individual
situation. Going through this process of refocusing can help strengthen your
cash management strategies ensuring that your cash is working for you.
There may also be programs or incentives that as a business owner you can
leverage. Look for opportunities to recover some of your expenses through
government funded innovation programs. It’s worth exploring as the money
recovered can be reinvested in your company. By having a cash flow mindset
you will discover what opportunities may exist in your business.
4. Succeed By Leveraging Others - Get
Good Advice
Although it’s wise to take the time to closely examine your business and
strategically consolidate, you don’t want to just focus on cutting costs. It’s
important to consider your greatest assets, your employees, when making
your decisions. In cutting back on staff you need to weigh off the opportunity
cost; that the employees that remain may begin to operate in fear and become
less productive. If time is spent on worrying about what cuts come next
instead of what their employer wants of them, efficiency is lost. It becomes
a downward spiral.
Taking a more systematic look at your business and making cuts that makes
sense is advisable. How can you do this effectively? One way is to consider the
use of advisors. Closely examine your advisor’s track record of success and
ensure that your compensation model will force you to be clear about your
own expectations along with targeted milestones. The different perspective
and network that advisors bring to the table can make all the difference in
your business so don’t be afraid to spend money; just spend it wisely.
It takes money to make money and having a balanced view and a performance
contract helps you get the best of both worlds. –New fresh ideas and
opportunities with minimal costs.
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